Shipping Policy

We truly believe we carry some of the most quality products in the world of fitness and we back that up with a risk-free 14-day money back guarantee for any reason and without a justification. If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase! We want you to be reassured that there are absolutely ZERO risks in buying something on Vitalenjoy.
We have an Excellent Email Support with guarantee of response in 12 hours. Our Customer support team currently speak English, Spanish, Slovak. Please contact us anytime if you need assistance. We'll gladly help you.

The order processing time take ONLY 1 BUSINESS DAY. Processing includes checking the products, packing, and get ready your orders for our shipping couriers. After all these procedures, once your order is shipped, the tracking number will be provided to you via email or sms.
After our processing time your order will be shipped from one of our warehouses immediately.
During business days, all orders placed till 12.00AM will be shipped the same day. Please note that orders placed after 12.00AM may be shipped the next business day.
As you give us trust by ordering on our web, we appreciate it by the fastest delivery possible. That's why we use EXPRESS SHIPMENT for European countries with delivery time 48hours(2days) or standard worldwide shipment mainly to 3-party countries with standard delivery time up to 10 business days.
We are not responsible for delays caused by the customs
department in your country.
We are not responsible for delays caused by the customs
department in your country.

Exceptions apply. Unfortunately, due to some specific customs procedures, delivery to some countries is not available at this time. We DON'T SHIP to list of following countries:

  • Afghanistan
  • Belarus
  • Cambodia
  • Cayman Islands
  • Central African Republic
  • Cuba
  • Crimea Region (Russia or Ukrainian zip codes between 95000 and 98690)
  • Democratic Republic of Congo
  • Guadeloupe
  • Iran
  • Iraq
  • Kosovo
  • Lebanon
  • Libya
  • Mali
  • Martinique
  • Myanmar
  • Nicaragua
  • North Korea
  • Northern Marianas Islands
  • Oaxaca Region of Mexico
  • Pakistan
  • Réunion
  • Russian Federation
  • Somalia
  • South Sudan
  • Sudan
  • Gauteng Province of South Africa
  • Syria
  • St. Barthélemy
  • St. Martin
  • St. Pierre and Miquelon
  • Venezuela
  • Yemen
  • Zimbabwe

If you have any questions about our Shipping Policy, do not hesitate to contact us.